Ember Kitchen needed a complete digital presence — brand, website, and a way to handle the constant stream of dietary questions and reservation inquiries without adding staff.
We built the brand from scratch — logo, colour palette, typography, and a menu design system that works across print and digital.
A responsive 3-page website with an AI chatbot trained on the full menu data, capable of answering dietary questions, making recommendations, and handling reservation inquiries. Plus an AI review responder that drafts replies to Google reviews in the restaurant's brand voice.
40% reduction in phone inquiries within the first month. The AI chatbot handles 200+ menu questions per week without staff intervention. Google review response time dropped from 3 days to under 2 hours.
A retrieval-augmented chatbot trained on the full Ember Kitchen menu, including allergen data, wine pairings, and seasonal specials. Answers dietary questions instantly, suggests dishes based on preferences, and handles reservation inquiries. The review responder monitors Google reviews and drafts on-brand replies for staff approval.
“We used to spend two hours a day on the phone answering the same questions. Now the chatbot handles it and our staff can focus on the floor.”